About Fantasy Glassworks
If you are having problems ordering, please call or text our Customer Assistance line at (815) 964-2080 from 8:00am to 4:00pm, Monday to Friday. Please note our summer hours are 8:00am to 4:00pm Monday to Thursday.
1048 Franklin Place
Rockford, IL 61103
Phone : 1-815-964-2080
(8:00 am to 4:00 pm CST)
Owned and operated by the MacKay family (Julie and Lyn) since 1995 in Rockford Illinois.
Custom Engraving and Quantity Discounts
We do custom engraving and have quantity discounts, Please email us at firstname.lastname@example.org.
Secure On-Line Ordering
We use the industry standard SSL (Secure Sockets Layer) technology to ensure your information is encrypted.
We accept Visa, MasterCard, American Express or Discover Card. You may either enter your credit card information online or place your order and then call us with your credit card information.
Design and Layout
The design and layout of the engraving on each piece of glass is individually completed by hand. We do not use automatic engraving machines. Minor imperfections may result. All text is automatically centered on the glassware, if you want a different alignment, please let us know.
As all engraving is personalized, no returns will be accepted except in the event of damage in shipping.
Military customers will receive a 10% discount with a valid .mil email address. Discount will be applied before we start your order.