I wanted to thank you for the great job on the glasses you did for us. As usual they were well done as was expected, and done very timely. I am sure our members will really like them and I will certainly look forward to doing business with you in the future. I never have to worry about timeliness or quality when dealing with you. I really appreciate the service and wanted you to know that.
-- Bob G. Horton, Michigan
The drinking jars all came out great, I am very impressed. The customer service and delivery time were also outstanding.
-- Charles P. Pelham, North Carolina
Hello, I very rarely send emails after an order is complete unless there is an issue to be addressed, however I felt compelled to send a little note. I ordered 4 glasses to be engraved on Saturday night (6/25), they were processed, packed and shipped
and got to me in Pennsylvania today (Thursday!!). I'm not going to lie, judging from the price I was very skeptical about the quality. I thought for sure they were going to be cheap, light glassware. I was just thrilled to feel how heavy and sturdy the glasses were! They are a very economical coach's gift. I can't wait to give them to the coaches for a great end-of-season gift! I am so impressed by the prompt service and quality that I will continue to use your services whenever the need arises.
-- Robyn F. Ebensburg, Pennsylvania
I just received the glass today. It's beautiful and looks even better than I'd imagined. If I ever plan to gift something similar, I'll definitely be ordering from your site.
-- Lily Z. Arlington, Texas
Got the order today. Everything looks great, love them all. Thanks for your work.
-- Kem P. Clearfield, Pennsylvania
The mugs arrived today. They look great - just what I wanted. You definitely will have a repeat customer. Thanks!!
-- Chris S. Springfield, Virginia
Just wanted to let you know we received our product and we couldn't be more satisfied with your work! Thank you and it was a pleasure doing business with you.
-- Arne K. Anchorage, Alaska
That is some fine work. I really like it, thank you, this will make a great present. I will definitely be referring some friends and purchasing from here again. Superb quality.
-- Louis B. Dayton, Nevada
We received the champagne flutes and they are wonderful. My husband and I both love them.
-- Judy W. Berkshire, New York
Thank you! I'm really impressed with the quality and the turn-around! They are going to be a huge hit.
-- Ted W. St. Bonifacius, Minnesota
I just wanted to let you know how impressed I am with the quality of the personalized glasses and how quickly they were shipped. Everyone that came into my office yesterday commented on them and my company as well as a few individuals were extremely interested in checking out fantasyglassworks.com. The glasses you made for me are a present for my dad who is a home brewer and I just know he's going to love them. Thanks again for making it so quick and easy to purchase a great personalized
item that my family will certainly enjoy.
-- Jen P. Madison, Wisconsin
Your service is simply awesome. Other folks could learn a thing or two from you guys. I really, really appreciate your attention to my order and making sure it got here on time. I'm looking forward to handing these out to the guys.
-- Jamie S. Denver, Colorado
I placed an order a little over a week ago. Not only was the staff very helpful in identifying my needs and assisting me with them, the product arrived quickly and was absolutely beautiful. The quality of the project was exceptional. My design had some details that we feared may not translate well, but the work done was perfect. I do not usually feel motivated to write reviews and post many comments, but this order is one such exception. Thank you for the quality and service at a reasonable price.
-- Tony C. Canyon Country, California
Thanks for the flawless work, my dad loves it!
-- Zac J. New Ulm, Minnesota
The trophy mugs for our golf tournament arrived today. As per last year they are perfect! In preparation for our golf tournament, every year we evaluate everything - including the trophies. Our players who participate love the trophy beer mugs - so its a slam dunk for the committee when deciding. For me its a relief knowing I can order from you with confidence the order will be right:
- You are easy to work with
- The price is reasonable
- The order arrives promptly
- It is packed very well - something I've had problems with dealing with other merchants in the past.
- The etching is very good.
Again - thanks for the prompt, reliable service!
-- Joe C. Raymore, Missouri
I want to thank you for the glass made for this order. The glass is heavy and the engraving was perfect. Service was excellent as someone raised the question trying to confirm where the accent mark should go. It turned out beautifully! The order was processed promptly and I know this heartfelt gift will be appreciated. I know by how you conduct yourselves as a business that if there were a problem, you would make everything right.
-- Tim F. Littleton, Colorado
Hello! I wanted to drop you a quick note and say"thank you"! we've ordered several pieces from you over the years and we've really enjoyed everything we've ordered. Your fast processing and options to choose from make you a great company!
-- Jennifer W. Columbia, Missouri
I just wanted to say thank you very much, the glasses I had ordered from you turned out looking GREAT!!! And was really quick on getting to me thank you so much keep up the good work.
-- Trey G. Texarkana, Arkansas
I received my glasses on the 13th just like you said! I just wanted to send you a quick email to tell you thank you so much! The glasses are beautiful, I love them and I know the wedding party is going to love them too!
-- Melissa L. San Antonio, Texas
The glasses look great! Thanks for getting them to me so quick.
-- Aron G. Liberty, Missouri
I wanted to thank you again for outstanding customer service and assistance in making our gift a reality. We received the scotch set and it looked outstanding! Definitely was a great going away gift.
Thanks again and we will definitely keep you in mind for future purchases!
-- Sameek P. Robins AFB, Georgia
I just wanted to say THANK YOU to you and your company. Each and every glass I ordered is beautiful. They are all very nice.
Thank you again for everything,
-- Lisa S. Wylie, Texas
Just wanted to say THANK YOU! We received the frame yesterday it came out amazing! My parents are going to love it. Thank you again so much!
-- Jennifer M. Holtsville, New York
I just wanted to thank you guys for the excellent work and customer service you've provided to me. We ordered some mugs to be used as groomsmen gifts--they arrived in a timely fashion and we liked them so much we decided to order a few more for other gifts. But we needed them on a deadline! Working in a short time frame you guys got the mugs engraved and delivered in less than a week, and three days before we needed them! I will definitely use you guys in the future and recommend
you to others. Thanks!
-- Joe D., Cincinnati, Ohio
Just wanted to email you to say thanks - the order came today and I couldn't be happier with it. I am very impressed with the fast turnaround, especially for a custom design. I appreciate you working with me throughout the order process, as well as working with me to ensure that my order arrived on time. The glass set was a surprise for the Bride and Groom and the Bride couldn't have been happier with it.
-- Richard D., Winter Springs, Florida
I just received the glasses today and they look terrific!!!... thank you so much for taking the time to get them right. Nice job!
-- Steve A., Watertown, Connecticut
I just got my glass and it is perfect. I will defiantly be doing business again with your company. Thank you SOOOOOOO much!!!!!
Thank you thank you
-- Stephanie W., Reedley, California
Just wanted to tell you thanks again for doing such a wonderful job on the beer mug. All who have seen it are truly impressed and best of all, the recipient was impressed.
Thanks for helping us with a gift that he will use and enjoy.
-- Bruce S., Durham North Carolina
Thank you so much!!! The glass got there in plenty of time and my grandfather loved it! Very appreciated! I will definitely be using you in the future :-)
-- Shannon L., Auburn, Massachusetts
I received my order and I am so thrilled with the glasses you engraved. They came out fantastic and I had given them to my daughter as a gift and she LOVED them! Many thanks for a job well done and I certainly will be doing business with you again! I also will be spreading the word if I hear of anyone interested in glass engraving!!!
-- Martha H., North Attleboro, Massachusetts
I just received the mug and it is just what I wanted. The quality of work is great and meets the standard of the testimonials on your site . I have been disappointed by other items I've ordered online but this is just perfect. Thanks so much too for the great customer service you put out with this order which so many times seems to be something of the past. Again thank you....I just love the mug and is the 21st Birthday present I wanted for my Grandson.
-- Mary M., Saint Louis, Missouri
Julie, We had our water polo awards banquet last night, and our senior girls LOVE the glasses. It was a great gift to remember their last high school season. The red and black are the school colors, and you cant see in the picture, but I also put a red submergible tea light that flickered, it looked GREAT, if I do say so myself! Thanks for your help, I maybe getting back to you at the end of the boys season!
-- Kathleen L., Glendora, California
I distributed the glasses today and they were an instant hit! They look wonderful and within an hour of receiving them, my coworkers initiated a office-wide whiskey toast. I'll be in touch if we need more!
-- Adrienne D., Mountain View, California
Just received my order and I am absolutely impressed! It turned out better than I expected and is gorgeous. Thank you so much! I will definitely spread the word about you guys and will also use you for many more purchases! Thanks again!
-- Karrie M., El Segundo, California
Decanter and glass set arrived today - as always your work is perfect! My entire office is ogling the set and wishing they were for them. Thanks for doing such great work at an awesome price.
-- Lt. Col. Mike, Idaho
The mugs I ordered from you guys showed up on Monday last week down in Florida. They were PERFECT. The coaches loved them. I got a call from one coach's girlfriend about how much he loved the mug.
Thank you very much for your work. I will be back. And I'll tell my friends.
Best of luck!
-- Kyle G., Chevy Chase, Maryland
I ordered beer glasses as gifts for my groomsmen and they came out perfect! I could not be happier with them! Also, they arrived in a very timely manner. I ordered my glasses on a Wednesday and received them the following Monday which I think is incredible!
Thank you and keep up the good work!
- Adam K., Chicago, Illinois
Hi Julie- the frames look great! Thanks much for the high quality product and the speed of delivery! Good stuff!! Will certainly keep you in mind in the future and refer people to you as I can.
-Chad H., Iowa Falls, Iowa
I can not tell you how happy i am with my mug. It is refreshing to find a company that provides a great product at a great price and customer service to match. Thank you again for your help and i will definitely be ordering from you all again.
-William M., Haines City, FL
I placed my order on Sunday, very last minute on my part. I received an email from Julie this morning stating not only did I not need to pay for 2nd Day Air shipping because shipping to me is only 2 days Ground, but also that one item was not in stock. She offered to upgrade me to another glass at no additional charge and she rushed my order so I will have it by the end of the week. AMAZING CUSTOMER SERVICE!!! I am so very happy!!
-Stephanie W., Pine River, Minnesota
Julie, The Glasses & Decanter are"AWESOME" thank you for a great product.
I'll be returning soon for more Items.
-Rob"Hap" H., Palm Harbor, Florida
Just a quick note to let you know that the glasses arrived at my brother's in So. Carolina in perfect condition. He said they are absolutely beautiful.
Thanks. It's great doing business with you.
-Mary M., Surprise, Arizona
I just received the glasses and they are spectacular. Thank you so much for the attention to detail and the quick turn around. Great work.
-Jon B., Lebanon, Missouri
I just wanted to drop a line to say that I got the glasses and they look great! Exactly what I designed. My groomsmen will love them!
-Andrew D., Lisle, Illinois
Thank you so much for the super beer mug. He received the gift yesterday and"really, really, liked it"!
Awesome job! Great turn around time with service!
Have a great day!
-Vanessa D., Miami, Florida
I ordered a whiskey glass for my best friends graduation present. It arrived in a very timely manner. It is one of the most beautiful whiskey glasses I have seen, and I just know she will fall in love with it.
-Nieth R., Morgantown, West Virginia
Hi Julie, Thank you so much for your excellent work! My glass arrived today and it is absolutely beautiful, I am looking forward to many adventurous nights with this!
-Sean S., Arnold, Maryland
I received my order today. Just wanted to say thank you! These glasses turned out better than I expected and came to me faster than I expected as well. These were for my wedding and you guys absolutely came through for me!!
Thank you so much! I will most definitely be ordering from you again for any other custom glass orders and referring you to anyone I know as well.
Thank you Thank you Thank you!!!!
-Evan B., Sacramento, California
My glasses came in yesterday and let me just say they look Outstanding. They came out absolutely Perfect! Your communication and effort to get those to me timely and exactly how I wanted reflect highly upon your company. I will be recommending you and your company to everyone I know!
-Tyler P., Kentwood, Michigan
My mug arrived today and I must say it's truly amazing. I'm such a satisfied customer thank you sooo much for everything. You did exactly what I wanted.. captured it perfectly! I just wanted to tell you how happy I am and how wonderful the service was.
I will definitely be returning to other more glass ware! My dad loved it so much he told me he wants something like it for his birthday next year. :)
-Sarai A., Santa Rosa, California
I am very pleased with my order experience with FantasyGlassworks, and I feel that it is important to give credit to those who provide quality service. Too often we express our opinions when things go wrong, but neglect to do so when things go right. When you order off the internet you never really know what you are gonna get, but have no fear....I would recommend this company and would order from them in the future. Customer service was very prompt in their response and eager to provide accuracy in their work. The personalized glasses I ordered will no doubt make a great gift. Thanks
-Mindi H, Colbert, Georgia
PHENOMONAL!!! That is the word that comes to mind when I think of my transaction and experience with Julie/Fantasy Glassworks!
I had a very difficult gift to buy and Julie walked me thru it from start to finish. I had her do about 15 drafts and variations of artwork for me and she never had an issue or sounded flustered with me at ALL! As a matter of fact, we had a ball together trying different ideas! Not only was Julie an amazing human being and supportive and my clarity person when I got confused, the finished products were so beautiful that the recipient actually broke down in tears! The pricing was so fair I almost didn't believe her when she gave me the quote~ I felt like I took advantage of her for all the time she invested with me!
I will never use anyone except them for all of my engraving and special gift items! I can't wait to do somethings for myself off her beautiful site!
You ABSOLUTELY WILLL NOT REGRET your experience or your finished product with these people! They are SUPERSTARS in what they do!
Blessings and much love to you Julie and the team at Fantasy Glassworks!
-Dena P, LaConner, Washington
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